Help Center

Communications

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Keeping Team Members Informed

Having an informative website doesn’t replace the need for direct communication with your people. Our Communications Center allows you to easily send targeted emails or notification alerts to specific groups. Email/alert capability is built into many SwimTopia reports. And our smart “To” field gives you options for groups and individuals to communicate with as you start typing.  You can choose to show others who’s being emailed or not, and avoid spam filters.

Send Notification Alerts to the Team

The Communications Center allows you to choose to send your team an email OR an alert when you need to reach them. Sending an alert triggers a push notification to team members who’ve downloaded SwimTopia Mobile and allowed notifications (removing the need for external texting apps). When you choose the ‘Alert’ option, team members that don’t have the app will receive an email instead.

Communicate Straight From Reports

When you need to communicate with people involved in the upcoming swim meet simply run a report (on who is attending or not, or on job sign-ups, for example) and, with one click, send an email or alert straight from the report to the people you need to reach. Our reports help you send targeted communication. Your members will thank you when their inboxes aren’t full of redundant reminder emails!

Easily Contact Groups

SwimTopia dynamically compiles groups during registration: for parents, swimmers, age groups and any athlete roster groups. Creating role assignments such as board members, website admins and coaches also creates communication groups so it’s easy to reach the people you want to.

We had a great first summer with SwimTopia, between being able to message parents about scheduled changes, signups for meets, and even having easy access to parent contact information on the pool deck it made my life as a coach MUCH easier. Swimmers families were easily able to sign up for meets and tell us if they would be there or not. It took the guess work out of relay teams and helped us put the most swimmers in the water.

Cassie S. Coach, Montgomery County Sharks

We LOVE SwimTopia! Imagine managing amazing year-to-year team growth from poolside, home, work - all the tools you need to register, communicate, schedule, and more - all in one place.

Stefan V. Swim Team Coordinator, The Cary Imps

Our summer team has used SwimTopia the past three seasons and it has made the administrative aspect of running a summer team so much easier. We are able to make sure we have the needed parent volunteers, complete entries in a timely manner and have a better source of communication to our parents. I would highly recommend SwimTopia for any summer team.

Kerstin S. Aquatics Services Director, Herndon Halibuts

SwimTopia has helped me manage and communicate to 100 swimmers and parents effortlessly year after year.

Kristi J. Team Representative, Cavalier Sharks

I love that with Swimtopia I can get my work done anytime, anywhere. I can email the team, edit meet entries, look up times and more, simply and easily on my computer or my phone.

Colleen C. Head Coach, Circle C Seals

I cannot speak highly enough about Swimtopia based upon my experience as Volunteer Coordinator. The ease of communication to families as well as the volunteer sign up and tracking features were so helpful and real-time.

Cristine C. Volunteer Coordinator, Mill Creek Towne Marlins

The Lake Marion Lasers are brand new subscribers to SwimTopia and we couldn’t be happier. It has dramatically simplified our registration, communication & data management processes.

Leslie H. Co A Rep, Lake Marion Lasers

Swimtopia greatly reduced our coordination time and streamlined logistics for registrations and running the swim team. Plus it made communications so much easier!

Cathie S. Swim Team Chair, Brookside Waves

Before Swimtopia, we used one service for emails, another for volunteering and did our swimmer selection by hand, which took hours. We love SwimTopia!

Laurie P. Team Rep, Fox Mill Estates

SwimTopia has streamlined all aspects of swim team management and communications for coaches, swimmers and parents. SwimTopia allows me to spend more time on deck and less time on the computer! SwimTopia support staff is amazing!

Doug H. Head Coach, Samuel Clemens High School