SwimTopia Support

Our Customer Happiness Team is Here for You

swim team management software support

Help Center

Detailed tutorials, articles, & videos with step-by-step instructions

Our comprehensive Quick-Start Guide will guide you through the set-up of your SwimTopia site.  Scan our support articles by category or use the search field to quickly find articles relating to your topic of interest.

Customer Happiness Team

Open a request, send email or call -- we're here for you!

There are several ways to contact our Customer Happiness Team:

We answer the phones 9am-6pm Central Time. After hours you can leave a message and we’ll return your call as soon as possible.

swimtopia customer happiness team help you with making the switch
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SwimTopia Tutorials in a Zoom Meeting Room

Friday Lunch & Learn

Ask questions and share screens weekly with our Customer Happiness Team

On temporary hiatus during the winter—returning this spring!!  Once we return: Every Friday from 11am-2pm Central, we will host a free Lunch & Learn in our Zoom video conferencing room. Our Customer Happiness Team will be on hand to answer questions, set up screen-sharing, and show you tricks and tips to help you get the most out of your SwimTopia site. Drop in any time during our Friday Lunch & Learn and stay for as little or as long as you’d like. We’re here for you!

Workshop Webinars

Free, Focused SwimTopia Training

Get the most out of your SwimTopia subscription! Attend a Workshop Webinar to dive deeper into a specific topic like website style & contentonline registrationvolunteer coordination, or meet entries. Get an in-depth tutorial and have your questions answered in real-time.

SwimTopia Workshop Webinars