Security

Your Data is Safe With Us

We take the security and privacy of the data we manage very seriously. We appreciate that we are being entrusted with private information including names, birth dates and email addresses. All traffic on SwimTopia is encrypted using the secure https protocol to protect the security of password protected pages and sensitive data. And while SwimTopia makes it easy for teams to collect payments online, at no time does our system come in contact with private customer payment information including credit card numbers.

Level 1 PCI Compliant Payment Provider
Service hosted by Heroku
Safeguards to prevent data loss
System monitoring and uptime
Our Privacy Policy

Improved email delivery gets a thumbs up
Stripe
Level 1 PCI Compliant Payment Provider

Our Level 1 PCI compliant payment processing provider, Stripe, provides protection for all credit card information. All traffic on SwimTopia is encrypted using the secure https protocol to protect the security of password protected pages and sensitive data.

Service Hosted By Heroku

The SwimTopia service is hosted at Heroku, one of the largest and most advanced cloud application platform providers, which is in turn underpinned and complemented by Amazon Web Services, the world’s largest cloud computing provider. SwimTopia is designed to take full advantage of the scaling capabilities of the Heroku platform.

Data Security with Heroku
Safeguards to Prevent Data Loss

We employ multiple layers of protection to keep your data safe. Our primary database is replicated in real-time to a standby server in a geographically separate data center, so we always have a failover ready in case of emergency. We maintain daily, weekly and monthly backups of the entire database, and we regularly test these backups. We have a continuous up-to-the-minute log of database changes so that even in the unlikely case we had to restore from a previous backup, we’d be able to restore data all the way up to within one minute of the point of failure.

System Monitoring & Uptime

SwimTopia is monitored 24/7 by a third party service to measure performance and uptime, and to provide immediate notification in the event of an outage. We also use an application monitoring service to measure performance on a request-by-request basis to identify any issues.

Salem Fields Sunfish swim team logo

SwimTopia is the answer to all of our needs – everything we need to run our team in one place! The website we created using the template from SwimTopia was my favorite!

Michelle H.Salem Fields SunfishFredericksburg, VA