Enabling SwimTopia Live Features is Easy!

If your team performs a few simple steps during a swim meet, the SwimTopia mobile app displays a live Event/Heat bar for your team’s parents. If the visiting team also uses SwimTopia, the Live Bar will appear on their mobile apps as well.

Enabling SwimTopia’s live Event/Heat bar for your team is easy:

• Team admins assign a volunteer to update the mobile app with the current event and heat throughout the meet.
• If the visiting team uses SwimTopia, share a subscriber code with their admin to activate the Live Bar for their team’s parents.
• If you’re using the CTS Dolphin wireless timing system, the mobile app will automatically detect the current event and heat and display it on the Live Bar. Under Timing Setup in the Windows Meet Maestro desktop app simply make sure you’ve checked the box “Publish current event & heat…” after the Dolphin system is configured and the new Dolphin software is detected.

Users will know exactly which event and heat is in the water – which is really handy if you can’t see the pool from your volunteer position or you want to time your arrival at the pool.

If your team is using Meet Maestro™ to run your swim meets your team will also have live results updates and more. See other mobile app features available to Meet Maestro teams.

Before the meet

Step 1) Spread the Word

Be sure to tell your team members about SwimTopia’s free mobile app, available for iOS in the App Store and for Android in the Google Play Store.

Step 2) Assign a Volunteer

Create a job for “Event/Heat Updater” in each swim meet and let team members sign up for one of the easiest jobs at the meet.

Ensure the volunteer assigned has the necessary admin privileges. To access the Event/Heat Update area of the mobile app a team member must have either full admin privileges (denoted by a crown symbol in SwimTopia) or partial permissions to “Manage” Event Heat Updates.

To assign a team member partial permissions:

1. Add a “New Role” called “Event/Heat Updater” or similar.
2. Define the Role’s permissions by checking “Some administrative permissions”, then check “Manage” next to “Event Heat Updates.” Click “Create” to save the Role.
3. Assign the Role to the volunteer signed up for the job by “Adding” them to the Role.

Day of the meet

Step 3) Get the SwimTopia Visiting Team On Board

If the visiting team uses SwimTopia for swim team management, their parents can also follow your meet’s live event and heat updates. Connect with an admin from the visiting team and give them the “Subscriber Code” to enter in their mobile app.

Your admin will log in to the SwimTopia app:

• Click on the day’s swim meet
• Click on the key symbol on the upper right of the screen
• Click on Event /Heat Updates
• Click Update Mode > Publisher
• Copy or note the Subscriber Code to share with the visiting team
• Click Done

The visiting team admin will log in to their SwimTopia app:

• Click on the day’s swim meet
• Click on the key symbol on the upper right of the screen
• Click on Event /Heat Updates
• Click Update Mode > Subscriber
• Enter the Subscriber Code the received from the home team
• Click Done

Step 4) Tap to Update the Current Event and Heat

To begin updating the current event and heat, your volunteer will log in to their SwimTopia app. Once in the app, the volunteer will:

• Click on the day’s swim meet
• Click on the key symbol on the upper right of the screen
• Click on Event /Heat Updates
• Click on the Session
• When ready, click on Broadcast Status to Live
• Use the plus and minus keys to move through the meet. After a new heat starts and you tap the plus sign, click “Update” to save and publish the current event and heat to the mobile app
• When the meet or session is over, switch on Session Completed and confirm your session has finished