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Support

Our Help Center and Customer Happiness Team Are Here For You

SwimTopia was built on the idea that swim team management software should be easy to use and intuitive. We believe that charging for set up or support encourages companies to make more complicated software and that’s not what we do. We’ve created a thorough Help Center, intended to be the first line of defense, but our Customer Happiness Team is standing by when you need to talk to a human! Customers give SwimTopia Support 4.3 out of 5 stars on our annual survey. We call it “Customer Happiness” for a reason!

SwimTopia team
swim team management software support
Customer Happiness is Our Priority

Help Center: You’ll find step-by-step instructions in our Help Center. Use the search field to quickly find articles relating to your topic of interest.

Customer Happiness Team: You can email or call our Customer Happiness Team and receive an answer within 24 hours — usually within 12.

Lunch & Learn: Connect with our Customer Happiness Team every Friday though Google Hangouts. At our Lunch & Learn, you can speak with us and share screens — and get the help you need in real time.

Lake Marion Lasers
I am very impressed with the customer service and willingness of SwimTopia to help answer any questions and teach me how to use the site.
Michael E.Lake Marion LasersGaithersburg, MD