Our Help Center and Customer Happiness Team Are Here For You

SwimTopia was built on the idea that swim team management software should be easy to use and intuitive. We believe that charging for set up or support encourages companies to make more complicated software and that’s not what we do. We’ve created a thorough Help Center, intended to be the first line of defense, but our Customer Happiness Team is standing by when you need to talk to a human! Customers give SwimTopia Support 4.3 out of 5 stars on our annual survey. We call it “Customer Happiness” for a reason!

swimtopia customer happiness team help you with making the switch
swim team management software support
Customer Happiness is Our Priority

Help Center: You’ll find step-by-step instructions in our Help Center. Use the search field to quickly find articles relating to your topic of interest.

Customer Happiness Team: You can submit a help request, send email, or call our Customer Happiness Team and receive an answer within 24 hours — usually within 12.

Workshop Webinars: Whether you’re with a brand new SwimTopia team, or you’re a new admin with a returning team, we offer free Workshop Webinar training sessions and videos, where you can dive deeper into specific topics like website style & content, online registration, volunteer coordination, or meet entries.

Lunch & Learn: Connect with our Customer Happiness Team every Friday though Google Hangouts. At our Lunch & Learn, you can speak with us and share screens — and get the help you need in real time.

Warning: preg_match(): Compilation failed: invalid range in character class at offset 6 in /nas/content/live/swimtopianew/wp-content/plugins/testimonials-widget/includes/libraries/aihrus-framework/includes/class-aihrus-settings.php on line 806
Maverick SSL Logo
Some of our league’s teams beta tested SwimTopia’s Meet Maestro meet management software and found it to be very user friendly with an easy learning curve. New and very experienced scorekeepers discovered Meet Maestro—working in conjunction with the CTS Dolphin stopwatch system—to be an extremely efficient way of running our meets.
Donna W.Maverick Summer Swim LeagueSan Antonio, TX